Shipping
Free International Express Shipping is applied to all orders currently as all line ups are above US$200.00.
Due to the COVID-19 situation, delivery to some countries may be delayed or impossible at this time.
Shipping service to the USA is currently only available at US$20.00..
For your future reference, shipping costs for orders below US$200.00 are as below:
| Area | Shipping Method | Shipping Rate (Order Total) | Estimated Delivery Time (working days) | Tracking Code | |
| USA | Express | Free | US$16.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Canada | Express | Free | US$16.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Australia | Express | Free | US$16.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| United Kingdom | Express | Free | US$19.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| China | Express | Free | US$12.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$9.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| The Russian Federation | Express | Free | US$19.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| New Zealand | Express | Free | US$16.00 | 3-5 | ✓ |
| (US$ 200 or more) | (below US$200) | ||||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Region I | Express | Free | US$12.00 | 3-5 | ✓ |
| Brunei, hong Kong, India, Indonesia, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam, | (US$ 200 or more) | (below US$200) | |||
| Standard | Free | US$9.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Region II | Express | Free | US$16.00 | 3-5 | ✓ |
| Saudi Arabia, Kuwait, United Arab Emirates, Israel, Egypt, Bahrain, Cyprus, Jordan, Lebanon, Oman, Pakistan, Qatar, Turkey, Yemen, Mexico, Puerto Rico and Fiji, | (US$ 200 or more) | (below US$200) | |||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Region III | Express | Free | US$19.00 | 3-5 | ✓ |
| Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latovia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania , San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Ukraine | (US$ 200 or more) | (below US$200) | |||
| Standard | Free | US$10.00 | 6-13 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Region IV | Express | Free | US$23.00 | 3-5 | ✓ |
| Argentina, Egypt, Brazil, Chile, South Africa | (US$ 200 or more) | (below US$200) | |||
| Standard | Free | US$11.00 | 6-19 | × | |
| (US$ 75 or more) | (below US$ 75) | ||||
| Region V | Standard | Free | US$ 20 | 6-19 | ✓ |
| All other served countries not listed above | (US$ 200 or more) | (below US$200) | |||
Express Shipping
An international express service offered by over 140 postal services worldwide. Tracking numbers are provided for all shipments.
Standard Shipping
Orders are shipped via standard postal service.
Tracking Number or Code
All orders shipped using Express Shipping come with a tracking number or code supplied by our freight service. Orders shipped using Standard Shipping may or may not come with a tracking number depending on the region.
Trackable orders sent via Standard Shipping can be tracked through your local post office.
Order Not Delivered and Returned
All shipments returned to us are considered “undeliverable”. Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the post office provider (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent.
When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees that are the same as our regular shipping fees. Reshipment fees will be applied regardless of the original shipment’s eligibility for free shipping. Additional courier charges for return shipping may also apply.
Customs taxes
When ordering from us, the customer is considered the importer of the purchased products and will be responsible for any customs tax, import duties, goods and services tax (GST), value added tax (VAT), or any similar customs-related fees. Customs policies vary by country and we cannot make any guarantees as to whether or not shipments will be subject to customs-related fees. Please contact your local customs office for more information.
In addition to customs fees, customers may also incur other charges, such as administration or brokerage fees. These are handling charges incurred due to customs processing and clearance of your shipment. Customers are required to pay the relevant courier service upon delivery of the shipment.